Cultural Diversity in the workplace is when companies are open to hiring employees from diverse backgrounds, regardless of race, religion, and culture. When a company recruits and holds an assorted pool of individuals, it achieves various advantages to the company as well as to the employees.
Most of the workplaces are innately set up to support this type of environment, it is up to corporate and human resource (HR) leaders to put diversity, equality, and inclusion (DE&I) strategies in place to make this goal a reality. There are several benefits to putting up inclusion and cultural diversity in the workplace.
Increase employee engagement
Cultural diversity can increase employee engagement. Hiring a culturally diverse staff won’t make any difference if the HR leaders are don’t develop an inclusive environment for every employee. A positive environment will inspire individuals to share their ideas and remain involved in their jobs.
When your employee shares their personal experience, they have built a trusting relationship among their colleagues. This increases employee engagement and at times increases employee motivation as well, which is great for the company.
Diversity can boost creativity within the workplace. A diverse leadership can make a positive impact on innovation. People with different backgrounds will often find different solutions for the same problem.
Diversity can impact a business’s bottom line. An analysis shows that companies with diverse executive boards are likely to see higher profitability. Also, members with different perspectives and ideas make it easier to recognize new market trends.
Increase in Productivity
By providing support and tools needed at a high level, employees are able to complete their daily duties and focus on strategic initiatives. This will help to increase productivity.
Better Customer Service
Creating an inclusive culture filter down to customer service, resulting in an atmosphere where customers are treated fairly. Also, the impact of diversity on employee engagement can impact customer service as well. There is a connection between highly engaged employees and better customer service.
With all of the positive effects diversity can have on a company – from greater engagement and productivity to enhanced profitability and better customer service – it seems logical to assume that diversity can also lower turnover.